Privacy Policy
We (also referred to as 'We', 'Us', or 'Our') are dedicated to safeguarding your Personal Data and protecting your privacy.
Our Privacy Policy explains how we collect and store the information you provide on the Gaingate official website (the 'Website').
We uphold the following principles:
We are committed to being transparent about how we collect and handle your personal information, with your best interests in mind:
By doing so, our goal is to help you make informed decisions about the collection and processing of your Personal Data. On our official website, we use various methods and procedures to provide clear, relevant information about how Personal Data is used. If you require specific details about your data, we will make every effort to provide them promptly and at the appropriate time. If you have any questions, including about legal constraints, we would be pleased to clarify. To contact us, please email info@
We will use Personal Data solely for the purposes set out in this Policy.
We process Personal Data for a range of purposes, including providing access to our official website, connecting you with third-party trading platforms (the “Services”), improving the site, protecting our rights and interests, maintaining and delivering the Services, ensuring compliance with applicable legal and regulatory obligations, and performing administrative and business operations necessary for the provision and use of the Services. We also process Personal Data to better understand your preferences and needs.
Access the key resources you need to protect your Personal Data rights
Our goal is to help you make informed decisions about how we handle your data. That is why we created this official website. To support this, we use established methods and procedures to ensure you receive the most relevant information about our use of your Personal Data. If you need specific details, we will provide them at the appropriate time. If you have questions about how it works, we are happy to offer answers and clarifications, in line with legal requirements. To learn more, contact us at: info@
Keep Your Personal Information Safe and Secure
While no one can guarantee the absolute security of Personal Data, we remain fully committed to protecting yours through a range of safeguards. Our Privacy and Security Policy addresses key areas to help ensure your long-term protection.
Scope?
This Policy outlines the types of Personal Data our Company collects from customers, as well as how we process it, share it with third parties, and keep it secure. It applies to information about an identified or identifiable individual, meaning we can recognize someone directly or in combination with other information we hold or can access. For the purposes of this Policy, “processing” means any operation performed on Personal Data, including its management, organization, and storage. Our services are intended for a general audience but are not available to anyone under the age of 18. We do not permit individuals under 18 to use our services and do not knowingly collect information from them. If we become aware that we have collected Personal Data from a person under 18, we will delete it promptly.
2. What Personal Information Do We Collect from You?
When you use our services or channels, or visit our official website, you agree that we may collect personal information about you. In some situations, we may ask you to provide this information directly. We may also analyse how you interact with our services or channels to collect this information, or obtain it through our third-party partners.
3. You are not required to provide your personal information to our company or address any related implications.
You are not required to share personal information with us. However, if you choose not to provide certain information, it may affect how we deliver our services and could result in limited access to our official website or limited use of certain features.
4. What Personal Information Do We Collect? When you visit our official website, we may collect the following personal information:
The information we collect includes details from your activity log, traffic data (such as IP address and the date and time of access), the language you use on our official website, software crash reports, browser type, and device specifications. This information is non-personal, and we do not use it to identify you. Some of the Personal Data we obtain from you includes any personal information you voluntarily provide when you connect to a third-party online trading platform through us. We also collect the personal details you provide directly to these platforms, including your full name, email address, phone number, and address.
5. What Are Our Legal Bases and Justifications for Processing Personal Data
Our Company processes your personal data for the purposes described in this section and in accordance with the applicable legal framework.
We rely on a valid legal basis; without it, Our Company cannot process your Personal Data. The legal grounds that permit Our Company to handle your personal data include:
- We have obtained your consent to process your Personal Data for one or more of the purposes described below, including when you submit personal information through the Website for us to share with a third-party trading platform.
- The Company or a third party may need to process this information to pursue legitimate interests, such as improving our Services or defending against potential litigation.
- All processing on our website is carried out in accordance with applicable legal requirements, and we confirm our ongoing compliance.
If you would like more information about how we process Personal Data to protect our legitimate interests, please contact us by email.
Below, we have outlined the purposes and legal bases under which we may use the Personal Data you provide. Personal Data
1. To share your personal information with third parties, at your request, to facilitate your access to digital trading.
If you submit such a request, we may collect Personal Data from you and share it with third-party companies
You have consented to the processing of your Personal Data for one or more purposes
2. To address your questions, concerns, or requests,
We require your Personal Data to assist with inquiries related to our services.
We perform this processing to support the legitimate interests of the Company or a third party.
3. We will process your Personal Data to comply with our legal, administrative, judicial, or regulatory obligations and to ensure we meet all applicable requirements.
We process this Personal Data as necessary to comply with our legal obligations.
4. For the Purpose of Improving Our Services
We may use the Personal Data we collect to improve Our Services. This includes using crash and malfunction reports we gather in relation to Our Services.
We process personal information when necessary to pursue the legitimate interests of the Company or a third party.
5. To Mitigate the Risk of Fraudulent Activity and Misuse of Our Services
We process your information when it is necessary for the legitimate interests of the Company or a third party.
6. To carry out and coordinate our operations in line with our service requirements
These activities may include support functions, business development, strategic decision-making, governance and oversight, and more
We must process this Personal Data when necessary to pursue the legitimate interests of the Company or a third party.
7. Conducting analysis, including statistical assessments
We use several analytical approaches, including statistical techniques, to inform decision-making across a range of matters.
We must process this Personal Data when necessary to pursue the legitimate interests of the Company or a third party.
8. To protect our assets, rights, and interests—and those of third parties—we implement measures to assert and defend against legal claims.
For this purpose, we may process Personal Data to safeguard our rights, interests, and assets, or those of third parties, in accordance with applicable laws, regulations, agreements, and any relevant terms, conditions, or policies.
We must process this Personal Data when necessary to pursue the legitimate interests of the Company or a third party.
6. How We Disclose Your Personal Information to Third Parties
Depending on the circumstances, the Company may disclose Personal Data to third parties that provide services such as data storage, IP address hosting, or user experience analytics.
We also process requests from individuals who ask us to share specific Personal Data with third-party trading platforms. In such cases, we will transfer the Personal Data you provide to the platforms you designate. Once shared, their privacy policies will govern how your information is used, and your Personal Data may be shared with multiple trading platforms.
The Company may also share Personal Data with its business partners or affiliated entities to access the resources needed to enhance and improve our customer offerings.
Where required, the Company may disclose Personal Data to regulatory, local, or other official authorities to protect the rights or property of others.
We may also share your Personal Data with interested investors or buyers, or with lenders to the Company or its affiliates. This typically occurs in connection with transactions such as asset transfers or sales, restructurings, mergers, consolidations, or bankruptcy involving the Company or related parties.
Online Tracking Notice
You may encounter third-party services on our official website, such as advertising networks or analytics providers. These companies may also use cookies and similar technologies to collect information.
When we refer to cookies, we mean small text files stored on your device whenever you visit or access our website. We use cookies to remember your preferences and understand browsing patterns so we can improve the user experience, better understand user interests, and design products and services that align with customer needs. Cookies also help us gather data for statistics and analytics.
Some of the cookies we use are session cookies. Session cookies are temporarily placed on your device and expire when you close your browser. Others are persistent cookies, which remain on your device after you close your browser. These cookies help the website recognize you as a returning visitor and retain the preferences you previously set.
7. How We May Use Cookies and Third-Party Services
Each cookie and its use can vary depending on its intended purpose.
Cookies Can Be Essential
Cookies Can Be EssentialTo use the features you’ve requested and continue navigating our website smoothly, these cookies are required. They help deliver the products, information, and services you rely on.
These cookies enable your device to load and stream essential data, let you navigate the website with ease, take advantage of key features, and return to previously viewed pages with your preferences intact.
Our cookies collect Personal Data, such as your username and most recent login date, to confirm your active session on the site. These session Cookies are deleted when you close your browser.
Cookies for Essential Functionality
ScopeCookies help us recognize you when you visit our official website, allowing your settings and preferences to stay consistent across visits. Without cookies, your experience would reset each time and you’d need to set your preferences again.
Additional detailsFunctional cookies remain active until they reach their expiry date. They preserve the stored information even after you close your browser.
Performance Cookies
ScopeCookies help us collect statistical information about our official website’s performance and improve overall quality. They also allow us to analyze site usage to understand how our website is performing.
Additional detailsAny personally identifiable information is stored in cookies in an anonymized form. Some cookies are deleted when you close your browser, while others remain active and are used the next time you visit our official website.
Cookies are blocked or have been deleted
You can manage your cookie preferences in your browser settings. Use the links below for help.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
Online Tracking Notice Please note that, at this time, our service does not recognize Do Not Track requests.
8. Learn More About How We Store Your Personal Information
Please note that Our Company will retain your Personal Data for as long as necessary to fulfill the purposes described in this Policy, and may keep it longer as permitted by applicable laws and for order-related requirements where applicable. In certain cases, your information may be shared with third-party trading platforms for up to 12 months. With your consent, we may extend this sharing for an additional 12 months, if needed.
We periodically review and assess the Personal Data we hold to ensure it is still required.
9. Transfers of Personal Data to a Third Country or an International Organization
Under certain circumstances, we may transfer your Personal Data to other countries or international organizations. In such cases, we have your permission to transfer your Personal Data outside your country of residence. We take all necessary measures to safeguard your Personal Data and ensure you can exercise your rights and access effective legal remedies if needed.
These protections and safeguards apply to all residents of the EEA (European Economic Area).
- In certain cases, we may transfer your Personal Data to a third country or an international organization that the European Commission has recognized as providing an adequate level of protection, in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the 'GDPR').
- When a transfer takes place, we carry it out under a legally binding and enforceable agreement between public entities or authorities, in accordance with Article 46(2)(a).
- We carry out data transfers in line with the European Commission’s Standard Contractual Clauses for data protection, issued under Article 46(2)(c) of the GDPR. To learn more about how it works, visit the European Commission’s official website at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en
10. Personal Information Protection
In order to safeguard your Personal Data, we have implemented robust security measures, including measures to prevent accidental or unlawful destruction, loss, or alteration.
That said, while we take extensive precautions, we cannot guarantee that your Personal Data will be kept completely secure or error-free, nor can you hold us liable for any intangible, incidental, or consequential damages arising from its use or disclosure. This includes, without limitation, disclosures resulting from transmission errors, unauthorized access by third parties, or other causes beyond our control.
Where we are legally required, or due to other constraints beyond our control, we may need to share your Personal Data with third parties, such as public authorities. In such cases, we cannot control the security measures implemented by those third parties.
Please note that transmitting Personal Data over the internet is not entirely secure and carries inherent risks. As a result, we cannot guarantee the security of your Personal Data transmitted to us online, including through our official website.
11. Links to Third-Party Websites
Our website includes links to external sites and applications that are outside our Company’s control. Accordingly, we are not responsible for how those third-party websites collect or process your Personal Data. Our Policy applies only to activities on our official website and does not cover third-party websites.
Before visiting any third-party website or app, please review their privacy policies before using their services. You should also carefully consider whether you wish to share your Personal Data with them.
12. Understanding Amendments to Our Policy
We reserve the right to update this Policy at any time. If changes are made, we will notify you via a notice on our official website and provide the updated Policy. For material changes, we will use the methods we deem most appropriate, including announcements on our website. Unless we state otherwise, all updates take effect immediately upon posting the revised Policy.
Your Rights Regarding Your Personal Data
You have the right to request access to the Personal Data we hold about you, to correct inaccuracies, and to ask us to delete Personal Data in certain circumstances. You may also ask us to limit certain types of processing. For residents of the EEA, please visit this page:
To exercise your data rights, please contact us at the email address below. Access rights
We will verify the accuracy of the Personal Data we process. If accurate, we will provide you with access to your Personal Data, including an electronic copy of the data processed. We may charge a reasonable fee for additional copies. When requested, we will provide this data electronically.
Your right of access must not adversely affect the rights of others. Where a request would affect others’ rights, we may refuse to comply or limit how we fulfil your request. Your rights related to rectification
If you wish to correct inaccurate or incomplete Personal Data, you may ask us to rectify it. Your Right to Erasure
The legitimate reasons for this may include: (a) we no longer need the Personal Data for its legitimate purpose; (b) you withdraw your consent and there is no other legal basis for processing; (c) you object to certain processing; (e) the processing of Personal Data is unlawful; or (f) to fulfil a company’s legal obligations. This right does not apply where processing is necessary (a) to comply with Member State or EU law or (b) to establish, exercise, or defend legal rights.
Processing restrictions
You may ask us to restrict processing if you believe the data is inaccurate. While restricted, the data may be retained only with your lawful consent, to defend someone else’s rights, or where there is a significant public interest of a Member State or the EU.
Right to data portability
For processing carried out by automated means based on consent or a contract, you have the right to obtain your Personal Data that the Company processes.
You also have the right to request the transfer of this data to another controller, where technically feasible. Exercising your data portability rights does not affect your right to erasure.
Right to object
You may object at any time to our use of your Personal Data based on the legitimate interests pursued by the Company or third parties, including related profiling. If we can demonstrate compelling legitimate grounds for processing that override your rights and freedoms, or the processing is for legal claims, we may continue.
You have the right to object to the processing of Personal Data for direct marketing at any time.
Right to withdraw consent
You may withdraw your consent to processing at any time, without affecting the lawfulness of processing before withdrawal.
You also have the right to lodge a complaint with the supervisory authority responsible for Personal Data.
You may also ask a supervisory authority in a Member State to protect your individual rights regarding Personal Data processing within the EU.
As outlined in section 13, your Personal Data rights may be limited by EU and Member State laws. We will provide the information requested under section 13 within one month of receiving your request, but we may extend this by up to two months depending on the complexity and number of requests. You will be notified within one month of any extension and the reasons for it.
We provide information requested under section 13 free of charge unless a request is unfounded or excessive—particularly if repetitive—in which case we may charge a reasonable fee to cover administrative costs or decline to act.
If we are unable to verify your identity in connection with a request, the Company may ask for additional information.